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Executive
Summary
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Excellent organizer, and translator of complex and often
conflicting business and marketing requirements, into practical,
workable, software specifications for managers, developers,
and testers. Highly skilled in technical presentations of
user flows and storyboards, and concept-level wireframe prototypes.
Top-notch, versatile consultant with extensive experience
in documenting the full life-cycle of software development,
with a knack for organizing and simplifying complex technical
information. Flexible utility-player, that can perform different
roles, as desired by the client, throughout the project life-cycle,
from project management, to interface design, and business
process development, without missing a beat.
Sample Project Deliverables: |
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User Interface
Design Specifications - - For ADP, designed from-scratch, the complete web-based user
interface for a content management system (CMS) for delivering
sales-collateral to a regional sales force. Interviewed corporate
stakeholders, and worked with in-house usability testing to
define and refine the application interface and user flows. Helped define and refine the user experience for a windows-based video editing software application called VideoThang™. Created interactive HTML prototypes for user testing and research. |
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Windows Help Files - Created Windows help system for VideoThang™ and Z-Clip™ and maintained those systems through multiple versions. Help files were linked to the application through context sensitive IDs. |
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Test Plan Development and Testing - Responsible for creating a detailed test specification (145 pages) for VideoThang™ and Z-Clip™. Helped implement a hardware test environment for Windows 2000, Windows XP, and Windows Vista testing of the applications. |
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Business Requirements Document
- For the Panasonic consumers electronics ecommerce web site,
captured the business requirements for a major redesign of their
online store including architectural requirements and shopping
enhancements. For Radware, an applications hardware vendor,
created the discovery documentation to define a major web-site
relaunch project. |
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Pharmaceutical Consumer
Relationship Marketing Program Bible - Worked on two
major releases of a consumer relationship marketing program
for a two billion dollar drug brand, that detailed all the business
requirements and technical implementation details for database
design, data flows, web sites, call centers, and on-demand print
fulfillment of a variety of program benefits. |
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Marketing Web Site Standard
- Created a corporate standard for Novartis, that described
guidelines for the design, presentation, and organization of
information for disease and condition web sites for consumers
and healthcare professionals. |
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Software Tools: Macromedia Dreamweaver, Flash, Fireworks,
Microsoft Word expert (including complex table of contents generation,
indexes, cross-references, native word graphics, screen shot
integration, and on-demand publishing), Visio, FrameMaker, SVN Open Source Version Control System, RoboHelp (HTML Help), HelpLogic, FAR HTML, HTML Help Workshop, and Adobe Acrobat.
Business Application Experience: Network management,
e-commerce, electronic newsletters, Help Desk support, multiple-platform
client/server systems, PeopleSoft, laboratory data management,
messaging and queuing software, and securities trading.
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| Experience |
1988 - Present Technical Documentation
Inc.
Consultant << Show
Details >>
Consultant with project work that includes
the following blue-chip clients: ADP, AlliedSignal, AT&T
Bell Laboratories, Bell Atlantic, Bellcore, Coopers & Lybrand,
Dow Jones & Co. Inc., Firedog, Harper Collins Publishers, IBM, Information
Builders, Lucent, Merck & Co. Inc., Novartis Pharmaceuticals,
Office.com, Ortho Diagnostic Systems, Panasonic, Radware, Sharpe Partners, Smith
Barney, Time Life, and United Parcel Service.
1983 - 1988 Johnson & Johnson, New Brunswick, NJ
Electrical Project Engineer
Responsible for designing, installing, and maintaining high-speed
manufacturing controls systems in 3 U.S. plants and Puerto-Rico.
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| Education |
1983 DeVry Institute of Technology,
Atlanta, Georgia
BSEET
Cumulative GPA: 3.88/4.00. Member of Tau Alpha Pi National Honor
Society
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| References |
Available upon request. |
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